Returns

Maison D'Luxe accepts returns under the following terms:

  • You have 7 days to return the item , starting from the day you receive the item.
  • All of our items have a label. Once the label is cut off , the item is yours and cannot be returned .
  • If there is a problem with the item or the condition of the item is not as described, please contact us as soon as possible by email (geralmaison.dluxe@gmail.com), using your invoice number in the correspondence.
  • The item can only be returned unused and with the tag still attached.
  • Returning in original packaging and complete . If our exchange and return conditions are not met, we reserve the right not to accept the item back.
  • Maison D'Luxe is not responsible if anything happens to the package during return.
  • Promotional or discounted items cannot be returned.
  • For the return of the order, the return costs are at your expense .
  • After the end of the contract, the purchase amount will be deposited into your account within a maximum period of 14 days.